We ship all orders by Canada Post within 2 business days of all in stock items and 2-5 business days on all custom orders. All orders will receive a tracking number. The Collective Makers Studio can not responsible for missing or damaged packages once in transport. Some oversized items are not eligible for shipping.
Currently, we offer flat rate shipping to Canada $19.95, USA $24.95 and Europe $49.95.
Thank you for shopping at The Collective Makers Studio.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
In order for the Goods to be eligible for a return, please make sure that:
The following Goods cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
77 Yonge St. S.
Elmvale ON
L0L 1P0
CANADA
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If you have any questions about our Returns and Refunds Policy, please contact us:
